vHelp's Shopping service has been created specifically for voluntary groups supporting the Covid response, and we’re proud to have offered the service for free up to the end of March 2021.
From April 2021 our pricing will be based on the value of the shopping purchased.

Value of shopping Fee
Under £20 £1.20
£20 to £49.99 £1.70
Over £50 £2.20

The above pricings include all transaction costs

Organisations will be charged a simple flat fee of £3 a month per active volunteer. *

* An active volunteer is an individual who has made a claim using vHelp Expenses within that month. Organisations simply pay a fee based on the number of active volunteers using the vHelp Expenses service at the end of each month. The Covid-response pricing will remain in place until 1 August 2021. There is no long-term contract.

vHelp will charge a 5% processing fee for any Gift Aid claims. **

** For example, if an organisation raises £20 in Gift Aid through vHelp it will be charged a £1 fee at the end of the month. Organisations must be registered for Gift Aid with HMRC. Organisations will not be charged a fee for expenses donated back without Gift Aid.

All prices above are exclusive of VAT